🐾 Hi, I’m Leo — the Corgi, Customer Service Manager of This Tiny Studio

I probably shouldn’t be running a company.

But here I am—
a rescued Corgi, officially titled “Customer Service Lead,” unofficially the emotional support dog of a very chaotic small studio.

We are four humans, three cats, and me.

And somehow, this became a brand.

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🐶 How It All Started

I didn’t choose this job.

I was adopted after being abandoned, and for a long time, I used to get nervous when things felt unstable—like they might disappear again.

Then I met them.

A small group of humans who worked late, argued about product details, and kept rescuing cats like it was a full-time responsibility.

One by one, they showed up:

• A folded-ear cat who had been abandoned before
• A calm Ragdoll who never seems to panic
• A Maine Coon with a broken tail who still runs like nothing happened

And four humans who kept saying, “we just want to make something better.”

I stayed.

Mostly because they kept forgetting to close the door.

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🧵 Why We Built This

At first, I thought this was just another “online shop.”

But then I realized something different.

Custom products were supposed to be meaningful—
but the world split them into two extremes:

Either expensive, distant luxury items
or cheap, low-quality personalization that feels empty.

We didn’t like either.

So we started doing something unusual:

We search globally for custom products that actually feel human.

We talk to makers.
We test samples.
We compare craftsmanship and pricing.
We argue a lot.

And in the end, we try to make one simple decision:

Is this something someone would actually feel something for?

If yes—we keep it.
If no—we don’t.

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🧶 What We Refuse to Become

I hear them say this a lot (usually when I’m lying on the keyboard):

• No low-quality mass customization
• No overpriced emotional marketing
• No products without real craft or story

They say customization isn’t a trend.

They say it’s memory.

I don’t fully understand that.

But I’ve seen people cry when they open packages.

So I think it matters.

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🐾 Who’s Really Running This Place

Officially: a 4-person team.

Unofficially:

• The folded-ear cat handles emotional quality control
• The Ragdoll is in charge of calm energy
• The Maine Coon enforces breaks by physically blocking laptops
• And me—Leo—Customer Service, Chaos Management, and snack negotiation

The humans think they are in charge.

We let them believe that.

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🌍 What We Actually Do Every Day

Most people think we “sell products.”

But I’ve watched closely. That’s not really it.

We:

• Search the world for meaningful custom items
• Study how they’re made
• Talk to factories and small workshops
• Try to make prices fair, not extreme
• Keep emotion, remove unnecessary markup

And then we share stories:

• Of pets people love
• Of memories people are trying to keep
• Of moments that don’t come back, but can still be held

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💛 What I Think This Is About

If you ask me—
and nobody usually does—but I’m the customer service manager, so I’ll answer anyway—

This isn’t really about products.

It’s about the moment someone opens a box…
and suddenly remembers something they thought they had already lost.

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✨ Final Note (From Leo)

We are still very small.

But please don’t underestimate us.

We are growing slowly, carefully…
and sometimes with cats sitting on our plans.

So yeah—

We are still very small. But please look forward to our growth. 🐾