Your pet photo is personal. TaoPaws uses uploaded dog and cat photos to create custom pet keepsakes and provide order support. This page explains how we handle photos, custom production, and photo quality questions.

How TaoPaws Uses Your Pet Photo

• To create the custom product you ordered.
• To review whether the photo is clear enough for production.
• To help customer support resolve order questions.
• To improve order accuracy and product quality.

What TaoPaws Does Not Do

• We do not sell customer pet photos.
• We do not ask for payment details by email or direct message.
• We do not use unclear photos to promise impossible results.

Photo Quality Promise

A clear photo helps create a better keepsake. The best image shows your pet's face or body clearly, with good lighting and minimal blur. If your photo is too dark, cropped, or unclear, the finished product may lose detail. For help choosing a better photo, read the Photo Guide.

Custom Order Promise

Each personalized item is made from your uploaded photo and product choice. Handmade-style and made-to-order items may have small natural differences from product examples. TaoPaws aims to make every custom keepsake feel personal, thoughtful, and true to the pet photo provided.

If Something Goes Wrong

If your order arrives damaged, defective, or different from the product ordered, contact support through the Contact page. Include your order number and clear photos of the package and product so the team can review the issue.

Related Policies

• Trust Center
• Refund Policy
• Shipping Policy
• FAQ